Monday – Friday: 8:00 am – 5:00 pm
Monday – Friday: 5:00 pm – 8:00 pm
Saturday: 8:30 am – 5:00 pm
Sunday: 1:00 pm – 5:00 pm
Our friendly office staff answers the phone from 8:00 am to 5:00 pm Monday through Friday and the answering service answers at all other times. We do our best to answer the phone promptly but sometimes the call volume is especially heavy-usually the first hours of the day and lunchtime, too.
Should you be unable to keep an appointment, please call and cancel it as early as possible so that another patient may be given that time.
Bring all your medications or an updated list each time you come to see your physician. The list should include the name, dose and frequency of your medicine.
Amarillo Family Physicians Clinic takes pride in the service we give to our patients. Our physicians make every effort to be available to their own patients. However, should your physician be unavailable you may schedule an appointment with the Physician Assistant, Tonia Hudson, PA-C or Nurse Practitioner, Vanessa Rocha, FNP-C. A Physician Assistant is trained in medical schools and is licensed by the Texas Medical Board. She is trained to treat most illnesses and write prescriptions. A Nurse Practitioner is licensed by the Texas Board of Nursing and is trained to treat most illnesses and write prescriptions.
The relationship between you and your personal physician has always been a private confidential matter, and we recognize the trust you have placed in us to keep your information secure. We have an extensive written policy regarding the HIPAA privacy rules that you may review while you are here or take home. We will also ask you to acknowledge that we have told you about this.